Technical Manager Infrastructure
Company: VirtualVocations
Location: Santa Clara
Posted on: February 19, 2025
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Job Description:
A company is looking for a Technical Manager Infrastructure.
Key Responsibilities:
Provide leadership for pre and post-sales services and support to
clients
Manage customer retention and resolve client concerns while
developing a customer contact strategy
Analyze operational processes and implement improvements in service
delivery
Required Qualifications:
Bachelor's degree in computer science or related field, or
equivalent experience
Minimum of five (5) years' experience with infrastructure
technologies
Experience in leading small teams
Client-facing experience with contracts, SLAs, and compliance
Understanding of ITIL processes and service delivery metrics
Keywords: VirtualVocations, Santa Clara , Technical Manager Infrastructure, Executive , Santa Clara, California
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