Shift Lead

Company: Stanford University
Location: Palo Alto
Posted on: October 27, 2024

Job Description:

ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in various divisions."Students (Customers) First" is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE, "Excellence is defined by aligning our strategic goals and performance with our vision."This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role.About Stanford Dining:R&DE Stanford Dining serves over 12,000 meals per day. Its operations include 11 undergraduate dining halls, two late-night dining operations, Schwab Executive Dining, an athletic training table program, the Teaching Kitchen @ Stanford, Community BeWell Gardens, and summer conference dining. R&DE Stanford Dining promotes food as a multidisciplinary educational experience and engages students in food issues.Stanford and R&DE are committed to creating and sustaining a diverse environment. R&DE's dedication to promoting diversity, multiculturalism, and inclusion is foundational to our work.JOB PURPOSE:Provide functional coordination presence and daily operational oversight of residential dining, retail, or catering services.CORE DUTIES*:

• Ensure temperatures are logged at the correct times and take corrective action if there is a temperature issue.
• Provide functional coordination for the activities of Hillel foodservice workers, casual employees, and students.
• Be available to talk to customers, answer questions, and resolve any problems students may have.
• Complete opening or closing checklist depending on assignment.
• Oversee clean up to assure that the dining hall is properly prepared for the next shift.
• Provide oversight in servery during busy times to ensure food and supplies are replenished.
• Assist to cover for absent workers due to unforeseen conditions.* - Other duties may also be assignedMINIMUM REQUIREMENTS:Education & Experience:Associate degree in restaurant management, business, or related field or equivalent and one year of successful institutional food service experience.Knowledge, and Abilities:Ability to effectively coordinate and provide oversight to a diverse work staff. Exposure to and success with key customer service competencies.PHYSICAL REQUIREMENTS*:Constantly exert well-paced mobility to move quickly to different areas of the facility. Frequently bend, stoop, and perform extensive walking. Occasionally exert up to 50 pounds of lifting force.WORKING CONDITIONS:Work flexible and demanding hours. Frequently work long hours completing diverse duties. Subjected to wet floors, temperature extremes, and excessive noise.WORK STANDARDS:Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients.Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns.Subject to and expected to comply with all applicable University policies and procedures.The expected pay range for this position is $25 to $27/ hour.Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position.Why Stanford is for You:

• Freedom to grow through career development programs.
• A caring culture with superb retirement plans and generous time-off.
• A healthier you with access to fitness classes and health care benefits.
• Discovery and fun through historic sculptures and trails.
• Enviable resources with free commuter programs and discounts.The job duties listed are typical examples of work performed by positions in this job classification and are not designed to be a comprehensive inventory of all duties.Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability.Stanford is an equal employment opportunity and affirmative action employer.
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Keywords: Stanford University, Santa Clara , Shift Lead, Other , Palo Alto, California