Field Service Technician I

Company: NCI Life safety
Location: Antioch
Posted on: April 24, 2025

Job Description:

NCI specializes in healthcare, ensuring code compliance with patient and employee safety in mind. Our purpose is to be part of the solution to help save lives. We work with our clients to ensure legal compliance and the highest level of safety in commercial and hospital facilities. Our mission is to bring the best service by representing these core values:

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

Integrity: We build trust through responsible actions and honest relationships.
Teamwork: We achieve more when we collaborate and all work together.
Knowledge: We strive to educate ourselves and everyone we encounter.
Commitment: By putting in the time, effort, and energy, we are not only furthering our goals but also those around us.
Dependability: We ensure high-quality service every step of the way by creating trust between the partnership of the employees and customers.

These fundamental values form the basis of our day, ensuring that we begin on the right note and provide our partnership with our customer's exceptional service.

Job Summary:

This job description highlights the key responsibilities of a versatile Field Service Technician who is cross-trained in essential areas such as firestopping, doors, and dampers. The technician will play a crucial role in ensuring safety and efficiency by effectively managing these vital components.

A typical day may include:

Complete Field Inspection Form to determine pass/fail based on the criteria documented by the Codes and Standards.
Inspection of fire-rated and smoke doors per NFPA 80.
Inspect & repair fire/smoke barriers per NFPA/IBC/UL requirements.
Inspection of fire dampers, per NFPA 80 statutes and codes.
Ability to read and interpret blueprints and life safety drawings.
Submit report of findings based on Code/Standards.
Attach NCI code stickers on openings as required.
Take photos of openings and deficiencies as required.
Submit inspection findings via daily upload of data (daily sync).
Make adjustments and/or install products to bring openings into compliance.
Each day maintain a safe working environment and upon completion of work ensure job site is clean and clear of debris.
Ensure that all job requirements and timesheets are completed, signed and submitted accurately to ensure all job requirements are processed in a timely manner and all timesheets reach the payroll department before cutoff.
Legibly complete all job requirements to document work performed and/or recommended, and collects cut sheets when applicable; call management if a problem occurs or the scope of work changes.
Update inspection of opening, post-repair.
Must be self-motivated and possess the ability to work independently and efficiently.
Good record keeping and tracking of facilities inspections.
Must have good verbal and written communication skills.
Must be efficient with smartphones, tablets, computers, and Microsoft Office for reporting daily progress to Operations Support.
Travel as required
Other duties as assigned

**Physical Requirements:**

The physical demands outlined below are representative of what an associate must meet to successfully perform the key functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to fulfill these essential functions.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Twist, bend, reach. Climb depending in above ceiling conditions.
Work in small, tight or confined spaces.
Working on ladders for extended periods of time.
Working inside containment units (Small Tight Space)
Must be able to lift and/or move up to 50 pounds occasionally.
Working extended hours, including evenings, nights and weekends may be required.

Additional Requirements:

Must be 18 years of age.
Must have a valid driver license.
Ability to travel up to 100% of the time. (This will vary depending on market)
8 hour shift
Monday to Friday
Weekends as needed

Keywords: NCI Life safety, Santa Clara , Field Service Technician I, IT / Software / Systems , Antioch, California