CASHIER
Company: WinCo Foods
Location: Brentwood
Posted on: October 12, 2024
Job Description:
About UsJoin WinCo Foods at the forefront of customer-centric
service, where people matter the most. As a Cashier, you play a
vital role in creating positive shopping experiences for our valued
customers. Our commitment to Employee Ownership ensures that you
are not just an employee but an essential part of our success
story. If you thrive in a fast-paced environment and enjoy engaging
with people, apply today to be a valued member of the WinCo Foods
cashier team, contributing to a workplace where everyone
matters.OverviewJob SummaryConsistently provides friendly and
cooperative service to internal and external customers at our
retail locations which operate 24 hours/7 days per week with
limited exceptions, by processing customer orders in an efficient,
accurate, safe and courteous manner at a two aisle check stand, a
multi station self-checkout (SCO) lane, or customer service desk as
assigned.Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve and thank
customers. Maintains an atmosphere of friendly, enthusiastic
customer service with an emphasis of taking care of the customer.
-
- Operates check stand equipment such as a cash register, scanner
and scale to process customer orders using two aisles to check
customers.
- Engages in suggestive selling and other sales techniques.
- Processes monetary transactions (i.e., giving and receiving
change, etc.) including cash, checks, gift certificates, travelers
checks, food stamps, processing coupons, and refunds. As well as
understands and adheres to all Cash Handling and Lane
Accountability policies and procedures.
- Maintains knowledge of current product location, monitors UPC
codes and ensures proper pricing.
- Maintains clean, neat and properly stocked check stand and
ensures safe and secure work area.
- Stocks, prices and rotates merchandise.
- May be assigned to a multi station self-checkout lane as
needed.
- May be assigned to the customer service counter as needed.
- Performs other duties as assigned or needed.
- Follows all state and federal laws concerning the sale of any
restricted or regulated items (i.e. tobacco, alcohol)
- Adheres to all United States Department of Agriculture Food
Stamp or WIC voucher procedures.Additional Self-Checkout Attendant
Duties and Responsibilities
- Regularly moves within SCO area to expedite transactions,
maintain attentive presence and keep area clear of safety
hazards.
- Initiates and engages contact with customers as they process
their transactions.
- Responds to SCO stations to accurately review, address and
clear alerts and/or errors with customer transactions.
- Monitors multiple simultaneous transactions and verifies
payment in fast paced setting.
- Actively and routinely engages with customers at self-checkout
kiosks to assist in transactions, ensure accuracy, and limit
shrinkage.
- Maintains a high level of awareness of the self-checkout area
and customers; anticipates customer needs, monitors transaction
activity, makes regular eye contact with customers, observes bottom
of the basket, etc.
- Prioritizes safety of employees and customers by addressing or
reporting concerns as provided by Company
policy.RequirementsAbility to:
- Work varied shifts, including nights, weekends and
holidays.
- Perform friendly, courteous, tactful relations with customers
and co-workers with composure.
- Communicate (hearing and speech) to perform customer relation
tasks
- Complete written forms.
- Conduct visual inspection, read information on merchandise,
etc.
- Lift and maneuver objects of varying dimensions and weights up
to 20 lbs. frequently and perform repetitious work accurately.
- Lift up to 50 lbs. occasionally.
- Operate check stand equipment such as cash registers, scanners,
and scales.
- Stand or sit for long periods of time, walk rapidly, bend,
stoop, twist, and turn frequently for long periods of time.
- Must be 16 years of age or older.
- Manual dexterity and good hand/eye coordination.
- Learn and memorize a considerable amount of information
including PLU codes, location of products, check stand and keyboard
procedures and company policies.
- Ensure accuracy in scanning and verifying sales and handling
monetary transactions with mental alertness and basic math skills
(add, subtract, multiply and divide).
- Occasionally use blades for box cutting.
- Use household cleaners to maintain work area (i.e., approved
all-purpose cleaner, glass cleaner, etc.).
- Perform primary duties efficiently and accurately.
- Navigate and manage potentially high stress situations,
volatile or unsatisfied customers, and a high volume of
transactions and customers. Additional Requirements:
- As required by applicable state and local laws, food
safety/handlers cards, tobacco and alcohol sales certification
(e.g., TAM card).For minors hired, hours may differ as well as
machines and equipment operated.The above statements are intended
to describe the general nature of work performed by the employees
assigned to this job. - All employees must comply with Company
policies and applicable laws. - The responsibilities, duties and
qualifications required of personnel may vary. - EEO/InclusivityAs
WinCo Foods continues to grow, our diversity-from our variety of
perspectives and wide range of experiences-is essential to our
strategy and success. We are committed to continue to cultivate and
celebrate an inclusive environment in which all employees are
valued and respected regardless of their race, color, religion,
sex, sexual orientation, gender identity, national origin, veteran,
or disability status.Min USD $16.50/Hr.Max USD $25.90/Hr.
Keywords: WinCo Foods, Santa Clara , CASHIER, Hospitality & Tourism , Brentwood, California
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