Checker
Company: Cal Mart
Location: Calistoga
Posted on: October 2, 2024
Job Description:
Description:Position Summary: Responsible for taking money in
the form of cash, check, or credit card from patrons in exchange
for food or services. Scans items, provides change, and processes
card transactions.
Duties and Responsibilities:
Essential Duties:
- Handle cash, credit or check transactions with customers
- Scan goods and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Redeem stamps and coupons
- Make sales referrals, cross-sell products and introduce new
ones
- Resolve customer complaints, guide them and provide relevant
information
- Bag items carefully, if no bagger is present
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Process returns and check to see if items are damaged
- Answer customers' questions and get a manager if answer doesn't
solve the issue
- Pleasantly deal with customers to ensure satisfaction
Reporting Relationship:
- Head Checker
- Store Manager
Subordinate Staff (providing direct supervision):
- None
Requirements:Qualifications:
- High School Diploma or equivalent.
- Knowledge of POS system preferred
- Ability to lift heavy items, ranging from 5 to 30 lbs
- Excellent customer service, communication, and math
skills.
- Attention to detail
- Customer service experience, preferred
- Positive attitude
- Punctuality and good attendance is a must.
- Ability to speak, read and fluent in English to ensure fluent
communication with customers, coworkers, and supervisors who only
speak English.
Work Environment:
- Store Climate can range, averaging 70-78 degrees, freezer and
walk-ins low as 20 degrees.
- Moderate level noise
- Twisting, slippery floor surfaces, cluttered floor surfaces,
toxic exposure, nuisance dust, fumes, sprays, hazardous cleaning
solutions, operation of department equipmentTravel:
- No travel needed
Physical Requirements:
- Standing, walking, reaching, bending, twisting, ability to
carry/lift 30lbs, push/pull 30lbs.
- Frequently required to reach with hands and arms.
- Ability to stand and move for up to 8 hours per day
- Repetitive Action - Scanning products, Typing in POS system,
twisting to grab products, bending to reach products in cart.
LIFTING: Average Weight: 5 lbs up to 30 lbs. Frequency: Daily
PIf36e2658e04b-37248-30324395
Keywords: Cal Mart, Santa Clara , Checker, Hospitality & Tourism , Calistoga, California
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