Clinical Support Coordinator

Company: VirtualVocations
Location: Modesto
Posted on: October 12, 2024

Job Description:

A company is looking for a Clinical Support Coordinator to provide administrative support for the Clinical Operations Organization and assist members in accessing care.



Key Responsibilities

Promote quality service delivery and effective care transitions for optimal member health outcomes
Inform members and providers about mental health benefits, authorization processes, and community resources
Conduct outreach calls for enrollment in programs and facilitate connections to clinical team members


Required Qualifications

Bachelor's degree in Social Work, Psychology, or a related healthcare field plus at least 1 year of relevant experience, or a high school diploma plus 3+ years of experience
Strong computer and keyboarding skills, including proficiency in MS Outlook, MS Word, and MS Excel
Ability to provide empathetic customer service and engage in reflective listening
Experience in a healthcare, managed care, or customer service setting
US Citizenship may be required for federal contract compliance

Keywords: VirtualVocations, Santa Clara , Clinical Support Coordinator, Healthcare , Modesto, California