Facilities Manager - on site

Company: CBRE
Location: Santa Clara
Posted on: April 1, 2025

Job Description:

Facilities Manager - on site

Job ID

211184

Posted

20-Mar-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Building Management, Facilities Management

Location(s)

Santa Clara - California - United States of America

About the Role:
As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
What You'll Do:

• Oversee the delivery of all soft services (cleaning, security, landscaping, waste management, etc.) through third-party vendors.
• Lead the selection, onboarding, and negotiation of contracts with soft services providers.
• Develop and maintain strong working relationships with vendors to ensure the highest levels of service and compliance with contractual terms.
• Conduct regular performance reviews, service audits, QBRs and KPI evaluations to ensure vendors meet agreed standards and SLAs.
• Develop and manage the budget for soft services operations, ensuring cost efficiency while maintaining service quality.
• Manage vendor invoicing, budgeting, and financial reporting.
• Work closely with the Engineering Operations Manager to understand MEP system performance and how it impacts building occupants, including lab spaces.
• Serve as the primary point of contact for clients and building occupants regarding all facilities-related matters.
• Foster and maintain strong, positive relationships with clients, ensuring that their needs and expectations are consistently met.
• Respond promptly to client feedback, concerns, and service requests, ensuring resolution in a timely and professional manner.
• Oversee the day-to-day operations of the facility, ensuring smooth execution and operational efficiency.
• Collaborate with in-house teams to identify and address facility-related issues, ensuring timely resolution.
• Manage emergency response activities related to soft services, including coordinating with vendors and internal teams.
• Supervise and lead a team of facilities staff, ensuring that daily operations are carried out effectively and in line with company standards.
• Provide coaching, training, and mentorship to direct reports, helping them develop their skills and improve performance.
• Ensure that staff is well-equipped and motivated to meet the demands of the facilities management operations.
• Ensure all soft services operations are in compliance with local health, safety, and environmental regulations.
• Maintain accurate documentation and records for vendor contracts, service reports, and maintenance activities.
• Provide regular reporting on facility operations, vendor performance, and any issues related to MEP systems that may impact building occupants.
  
  What You'll Need:
  • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • Extensive organizational skills with a strong inquisitive mindset.
  • Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
    
    Disclaimers
    
    Those who wish to apply need to currently be authorized to work in the United States without the need for visa sponsorship now or in the future
    
    CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Facilities Manager position is $130k annually and the maximum salary for the Facilities Manager position is $140k annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
    
    Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
    
    Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
    
    CBRE GWS
    
    CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
    
    Find out more

Keywords: CBRE, Santa Clara , Facilities Manager - on site, Executive , Santa Clara, California